DRIFT™ Beds FAQ & Warranty
30-Night Drift Series Bed Trial Program
We’re sure your dog will love our Lucky Dog Drift Series™ Bed as much as we do.
If you and your dog are not 100% in love within the first 30 nights, we’ll give you a full refund. We will do our best to donate returned mattresses and give them a new home.
*Please note that this 30-Night Trial Policy applies only to the original purchasers of the Lucky Dog Drift Series beds purchased directly from LuckyDogDirect.com only. Return shipping is not included. This offer does not apply to any other Lucky Dog product or beds purchased from online or physical retail outlets. 30-Night Trial Policy is limited to one return per household per year and you must contact us within the 30-day trial period to initiate the return process. Please contact us at info@jewettcameron.com for instructions on how to return your bed. Once eligibility for return is confirmed, our team will help facilitate the process.
FAQs
How do I choose the right size?
We recommend sizing up if you are torn between two sizes especially if your pet is at or near the top of the weight range of the smaller size.
Also, note your pet's sleeping style; do they sleep sprawled out or do they curl into a ball? See size chart below:
Lucky Dog® DRIFT™ Series Nesting Bolster Bed
Small: 30” X 25” X 9” Outside Dim (25” X 18” Sleeping Area), for pets up to 40lbs
Medium: 36” X 28” X 10” Outside Dim (28” X 22” Sleeping Area), for pets up to 60lbs
Large: 44” X 32” X 10” Outside Dim (36” X 26” Sleeping Area), for pets up to 90lbs
X-Large: 52” X 38” X 10” Outside Dim (44” X 30” Sleeping Area), for pets 90lbs and up
Lucky Dog® DRIFT™ Series Convertible Rollout Bed
Small: 30” X 18” X 18” Outside Dim (26” X 18” to 44” Sleeping Area), for pets up to 40lbs
Medium: 36” X 22” X 18” Outside Dim (32” X 22” to 54” Sleeping Area), for pets up to 60lbs
Large: 44” X 26” X 20” Outside Dim (40” X 26” to 66” Sleeping Area), for pets up to 90lbs
X-Large: 52” X 30” X 20” Outside Dim (48” X 30” to 78” Sleeping Area), for pets 90lbs and up
Are the DRIFT Series beds machine washable?
DRIFT series beds (fillers & covers) are machine washable and dryer friendly; cold water wash and gentle, low heat tumble dry
For optimum results we recommend washing in a front-loading machine with NO center agitator.
We do not recommend washing your bed with any other items to avoid dye transfer and or tearing.
If your bed does not EASILY fit into the washing machine; do not force, stuff or fold. We recommend taking to a
laundromat or dry-cleaner to ensure that the fill keeps it shape.
Are these beds waterproof?
The cotton canvas exterior is naturally water resistant, but not 100% waterproof
What is the filling made from?
Hypoallergenic Virgin Poly Fiber - Firm and springy fill that will not clump and / or shift.
My dog is a chewer & an aggressive nester. Will this bed hold up?
DRIFT beds are not recommended for puppies or dogs with excessive teething or chewing behavior
While our beds are durable, they are not scratch-proof and their longevity will be based on the determination of the pet
Is the bed “filling” toxic?
Our beds do not contain harmful chemicals such us flame-retardants, pesticides, or formaldehyde which are known to cause cancer and a host of other issues. Our high loft fill is not from recycled plastics which can be composed of numerous unknown substances that can pollute the home. We use virgin polyester fibers that are finer than market standards for pet; not only do they feel more comfortable and softer, but they also have better longevity and rebound.
Warranty
We honor the quality of our beds with a 2-year warranty against manufacturer defects. If the product fails under *normal* wear and use, Lucky Dog will replace the bed.
Warranty includes but is not limited to: Holes or tears in seams, zippers no longer functioning due to defect or stitching, or fill fibers leaking.
This warranty does not cover destruction of the product by the pet or pet owner. No replacements will be given for holes and or tears due to pet chewing and /or aggressive scratching and shredding.
Staining due to food, fluids or other external factors are not covered.